Software for Vehicle Storage: Valet Businesses Made Easy

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Operating a valet parking business keeps you busy, and the entire process can cause a lot of stress if you cannot have the right tools. Softwares today packages can help you handle everything from checking in a customer to retrieving their car and everything. There are many steps of the valet parking process, especially for the employee, but all of them can be made much easier with the right software for vehicle storage.

Why Use Specialized Software?

Keeping track of the vehicles in your valet parking lot doesn’t have to be a challenge once you get a good software package to help you. You can check-in customers with several software packages, conduct ticketless transactions, and even track which vehicles are in your lot at any given time. Managing the cars in your lot is an important duty when you have a valet parking service, and going digital makes the task much easier.

To make things a little easier to understand, let’s take a quick look at how this valet parking software works and the things it can do. First, the guest arrives and receives a ticket, either a paper ticket, plastic ticket, or digital ticket that is sent to their smartphone’s text-messaging system. The attendant takes the guest’s keys and logs the transaction into the computer using specialized software. After the car is parked, everything about the vehicle location and the time is logged in and recorded.

When guests are ready to retrieve their vehicle, they can do so via SMS, an app, or in person. Some software systems even provide self-service kiosks that you can place on your property so that the customers can do nearly everything independently, without assistance from an attendant. Next, the attendants are alerted and bring the car to the customer, allowing for a much easier and faster transaction. The entire process takes a fraction of the time it used to take before this type of software became available. The customer doesn’t have to be tech-savvy to take advantage of it.

One of the biggest perks of having a digitized system is the payment process. Many software packages allow you to send a text message to your customer and provide a link that will enable them to pay for the service right there on their phone without any special app or other tools. Plus, you can look in the software to learn how many cars are in the lot, which cars they are, and a lot of other valuable information. You can also do this via smartphone, tablet, or computer.

A Seamless Experience

Customers love valet parking services, but only when the services work the way they’re supposed to and make the experience easy on them. The right software provides a completely seamless experience not just for the customer but also for the employees of the valet service. Every step of the process is logged in and recorded so that you can refer to the software at any point and get the information you need. Going digital in the valet parking business is simply a smart thing to do.

Since everything has been taken care of, there is no more worrying about missing keys, missing vehicles, frustrated guests, or inefficiency. If a customer requests a car, you’ll immediately know its exact location. If you need to print out reports on anything happening in your parking lot, you can do so easily and quickly. You’ll have constant access to details on your employees’ hours worked, productivity, and so many more by using the right software. You will improve customer satisfaction, but you’ll also improve staff efficiency.

Aside from this, you can get detailed reports and metrics for things such as revenue, the number and types of payments you’ve received in the past day or week, and even the number of vehicles you have serviced in a given month. In other words, the software allows you to evaluate the efficiency of your business at any given time so that you can see if and where you are losing money and what you can do about it.


Yet another advantage of this software is finding the best parking space for the next vehicle you’re servicing. Everything about the software makes you wonder how you ever lived without it. Gone are the days of paper tickets, cash and check transactions, and customers waiting long periods before their vehicle is retrieved. Thanks to the right software, the valet parking industry is updated, and high-tech customers and employees benefit from this. 

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