New York Life Reviews – Financial Strength, Customer Satisfaction, Culture, and Long-Term Care Insurance


There are several different types of New York Life reviews. Among these are Financial strength, Customer satisfaction, Culture, and long-term care insurance. Ultimately, you should consider your needs before you choose a company. However, you can also read customer reviews on InHerSight to get an idea of what other people have to say about New York Life.

Financial strength

The leading credit rating agencies rated New York Life’s financial strength as excellent. The ratings are based on the financial strength of the company’s balance sheet, debt, and operating performance. The company is one of only two life insurers to receive the highest rating from all four rating agencies.

New York Life is one of the most admired mutual life insurance companies in the United States. The company posted exceptional financial results in 2021. It has achieved all-time highs and company records. The company’s dividend payout will reach $1.8 billion in 2020. That’s an impressive dividend payout considering the company’s long-term investment approach and focused business model.

The company has been in business since 1840 and has continued to grow its business by diversifying into healthcare and other financial services. According to the National Association of Insurance Commissioners, New York Life is the third largest life insurer in the country. Its products include term life insurance, which provides coverage for a limited term and pays a lump-sum benefit if the policyholder dies during that term. Permanent life insurance, on the other hand, builds cash value over time. The company also offers no-exam life insurance, which provides coverage without a medical exam.

Customer satisfaction

In a survey of life insurance companies, New York Life received a high customer satisfaction rating. The company received 777 out of 1,000 points, which is above average. It also received very few complaints from policyholders, only three in 2021. According to financial experts, choosing a life insurance provider is an important personal financial decision. In addition to customer satisfaction surveys, it’s also essential to research the company’s reputation.

Customer reviews are generally positive, as the company actively markets itself. Its social media presence is enormous, with over 670k followers on Facebook and countless local agent accounts. New York Life also consistently earns a high overall consensus rating, ranking among the nation’s best life insurance companies.


New York Life employees have positive and negative responses when asked about the company’s culture. The most commonly mentioned values are integrity and collaboration. However, employees don’t consistently rate their co-workers’ work as “positive.” That’s not to say that New York Life has no bad points, but the reviews don’t always reflect how employees feel about the company.

Long-term care insurance

Consumers considering purchasing New York Life long-term care insurance should look at how the company handles claims and offers additional benefits. The company provides a free look period of up to 30 days for new customers and a three-year rate guarantee. The rate guarantee period means your premiums will not increase during the first three years of your policy. However, premiums will increase significantly after that time, so it’s important to know what to expect.

New York Life has a reputation for providing excellent service and has high financial ratings. In addition, its policyholders are backed by over 12,000 agents in every state. Customers may also benefit from a streamlined online claim process.

Insurance exchange rider

New York Life insurance companies offer many riders different life insurance plans. These riders allow customers to select beneficiaries, increase coverage, and build cash value. For example, one rider offers a chronic care benefit that can be used to pay for medical care. Another one waives specific life insurance fees. And another one allows you to skip a premium in case of disability temporarily.

Whether you want a level or variable death benefit, you can choose the appropriate rider for your specific needs. You may want to consider the endowment rider, which can help you boost your death benefit. An endowment rider allows you to increase your policy’s death benefit by a certain percentage of your earnings. This rider is available only to exist policyholders. The only drawback is that it will no longer be available for new policies.