Gainsco Insurance Reviews


Gainsco Insurance has been in business for almost two decades. They specialize in providing homeowners and car insurance. However, you should know that their service is not what you would call exceptional. Most customers rate the company one out of five stars. In this article, you will learn about the service that they provide, the product offerings, and the rates.

Customer service

Gainsco Insurance offers a variety of ways for its customers to pay their insurance premiums. The company has a helpful FAQ section on its website that explains standard insurance terms. Customers can also use a mobile app to contact their insurer or report a claim. They can also log in to their account to view policy documents and make payments, print insurance ID cards, and learn more about their policy. For policy cancellation, policyholders must call their Gainsco agent.

Gainsco Insurance has a 2.3/5 rating on Clearsurance, a popular website for insurance-related user reviews. Customers praise GAINSCO for its affordable prices for high-risk drivers and quick claims processing. Unfortunately, they also criticize the company’s customer service and website. On the other hand, the company is rated well by its employees. Glassdoor reports that Gainsco employees are satisfied with their jobs and the company.

Gainsco insurance has a poor customer service rating, which means that most customers aren’t satisfied with the company’s service. Although the company offers competitive rates, customer service isn’t up to par. Customer service representatives are often slow and inefficient. They also fail to answer basic questions quickly and efficiently. Gainsco has over 7,000 independent agents in 44 states.

Complaint index

The Better Business Bureau (BBB) has recently raised the complaint index of Gainsco Insurance from B+ to A+. The company has received numerous complaints about its auto insurance product and billing and collection processes. One of the most prevalent complaints involved drivers losing a 10% discount when they switched from an online payment system to a direct invoice system. The company has responded to complaints substantively.

GAINSCO provides non-standard car insurance policies for high-risk drivers, such as those with DUIs, at-fault accidents, and drivers who must carry SR-22s. It has a high volume of complaints, many of which are related to long processing times. There are also numerous issues with customer service. Unfortunately, there’s not a lot of information on the company’s website.

GAINSCO has a good reputation among consumers, but there’s room for improvement. While the company’s financial strength rating isn’t bad, it’s below the standards for significant insurance companies. Also, many customers have complained about customer service and claims processing. While some excellent reviews online, most are negative, indicating that Gainsco could use some improvements.


Gainsco Insurance rates depend on several factors, including your driving history, vehicle type, and demographics. The company’s rate formula considers all of these factors when determining the premium for your policy. This means that premiums vary greatly, depending on your vehicle type and the state you live in. Younger drivers usually have higher premiums than older drivers.

To qualify for the lowest rates, drivers must meet the minimum requirements in their state. These requirements usually include liability insurance and uninsured motorist coverage. In addition, many states require you to file an SR-22 form, and Gainsco can file these forms for you. This way, your insurer can keep your car covered.

GAINSCO offers a low-cost alternative to traditional car insurance for high-risk drivers. It serves residents of 14 states. It also accepts drivers with suspended or expired licenses. The company offers mobile applications, online policy management tools, and payment plans. It also has a good reputation with customers. The Better Business Bureau gives it an A rating, but there are a few negative reviews. Those who are unhappy with their experience may want to choose a different insurer.