Business Advice – What If You are Your Client?


This is a single helluva WHAT IF question to question yourself. You have an organization, you have ideas on how to make your company successful, you have your issues, and you have your clients to think about. Wait, wait, wait, right now, come down! Forget about it all for any moment.

Put yourself in your client’s shoes. Imagine you might be your client who requires your service, product, or even anything else. Only now will you begin to see what problems your clients have or might have with your service or product. Only now can you observe what you’d need more, what you’d need to change, and what you’d need to improve. What you will need to make your life simpler is what you’d need to be converted to make the usage of the product simpler. Think about it. Put yourself in your client’s shoes.

As I am just very much connected to the growing online media publishing, I’ll offer you an example from this sector. Let’s take imagine you have a general topic on the web magazine. By general topic Come on, a man, without a real focus. You could have volunteer writers from over 30 countries from over the world. You have a comedian writing for yourself who has performed stand-up humourous in more than 1000 villages in the United States of America. These final things are the kind of things that may help you in promoting the mag. But at the same time, there are two problems with these things.

Firstly, your promotion efforts do not provide you with as big an audience as possible. Because while the things you have might provide some attention, you’re not assisting anyone with any problems they have. At least not in your advertisements. Secondly, once you put yourself in your client’s/readers shoes, if you’re not helping these to get better service from you. You are not making anything more accessible for them. Thus it still may be an online magazine that they discovered due to your advertising initiatives but

1) they might not find anything else useful through the article page and

2) the navigation might be far too tricky and

3) many people find the overall view rather useless. And there are again several problems here –

i the reader, don’t get what exactly he/she needs and

i if the reader leaves the positioning (what he most definitely does), you don’t get more page vistas from him, you don’t get ample advertising revenue due to a bit number of clicks from the person and little number of website views and

o your reader just spends a small number of just a few seconds on your site, he/she isn’t going to keep the domain in mind, and neither will he/she reveal it to anyone. To help you see a significant number of difficulties here. If you take every person’s problem and see what other difficulties they include, you’ll have nothing But problems.

“Before you look for new readers, fulfill the existing ones.”

Thinking of oneself as your reader

Firstly, supposing your online publication is not fresh anymore and does have a handful of hundred daily readers previously (most likely 95-98% of which are first-time readers), you need to build some sort of statistics system to discover how many page views they create (most likely the average will likely be below 2 per reader), you’ll also want to see how they became there. In the case of an existing book without too much promotion completed, most readers come from engines like google.

So put yourself inside the shoes of the user who also comes from the search engine looking for a specific topic. Most likely, 60% of that period, the reader considers an article that doesn’t aid him/her. 20% of them produced a misclick and will be departing momentarily; 20% maybe deciphers the article, finds nothing else from the page, and leaves. Some people click on inbound links to other articles or advertisements on your site. That’s the climate, the problematic point of the many online publication owners.

Although other than the 20% who all maybe made the misclick when coming to your site, usually are your potential regular followers who right now weren’t happy with what they saw.

It’s your task to put yourself in their shoes now. Choose several reader groups (according to what they searched for or where they came from); I believe 10-20 user groups could be sufficient. E. g. Folks looking for adult material, folks looking for politics, people trying to find entertainment, people looking for online games, people looking for some particular topic, people from the site that offers exciting content links to their visitors, folks just typing in your website to see what’s there, people that type in the domain since they already know what’s there (regular visitors), people coming to your blog after seeing some of your specific offer in some PPC system (e. g. Google AdSense).

You wish all those people to visit considerably more pages than just one with your site; you want all those shed pounds to come back to your site the next day. You wish all of those people to tell often the url of your website to their good friends as well. In the current example, you aspire to achieve all of those people, because including I mentioned, we are handling an online magazine that does not have any too distinct focus by design.

Generally speaking, it’s not a fantastic idea to have no certain focus, but if we have got such a magazine, we should use its advantages. Which is such cases is – we possess something to offer to anyone. But the question is, can we abandon the same impression to the audience? In most cases, we don’t achieve that. Thus the low number of site views per reader, as a result of the tiny average amount of a visit, thus the minimal number of returning readers.

All this comes down to 3 things

– Design. Is it simple enough? Would it be attractive enough?

– Written content. Is the correct content regions in the correct places? You’ll want to test it a lot.

– Customization. Is the design & written content meant for this specific reader?

Every one of these points is VERY important. No longer pay attention to one of them; it will not matter if two points are completed flawlessly. It can be good if you have a great design and related content material in the correct places. But if the user did not want to see that page, maybe he thought it was different, then he won’t take a step on the site. Because this page IS NOT meant for this SPECIFIC reader. For those with content, it’s all customized; the layout is not so great – well, no one may even bother finding stuff. And also to have a design and customization without content… well, from the bit topical version in case you ask me.

You’re online; you do have the chance to add style to the visiting experience for every different user. And often a possibility even too difficult to perform. You just need to figure out what the consumer came to look from your website. And then offer the user just that. That might even indicate giving the person-specific backlinks to articles outside your page and still profiting from the idea.

There are many ways to complete what I just explained needs to be done. But I won’t always be talking about them right now. But if you act like you have a question about everything, send it in, and I’ll answer the problem within a couple of days in my website’s Q & spot.

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